These Terms of Use govern access to rerbedigital.com and purchases of Rerbe Digital services. By using the Site, submitting an order, or purchasing a service, you agree to these Terms.
Rerbe Digital provides digital content planning, copywriting support, profile and channel reviews, content ideas, script outlines, content calendars, and related manual digital marketing support services. In these Terms, “Rerbe Digital,” “we,” “us,” and “our” refer to Rerbe Digital, based in New Mexico, USA. “Site” means rerbedigital.com and its related pages.
You must be at least 18 years old and legally capable of entering into a binding agreement to purchase services. If you place an order for a business or another person, you represent that you have authority to bind that business or person to these Terms.
The Site and services are not directed to children under 13, and we do not knowingly accept orders from children.
Our services consist of customized or semi-customized digital materials and manual recommendations. Depending on the selected package, deliverables may include written captions, content calendars, profile feedback, bio options, call-to-action suggestions, video or post ideas, title and description drafts, thumbnail guidance, scripts, checklists, and strategy notes.
We do not sell followers, subscribers, likes, comments, views, watch hours, saves, shares, website traffic, bots, automated interactions, artificial engagement, account verification, platform approval, monetization, or guaranteed performance metrics. We do not require customers to provide social media passwords.
You agree to provide accurate, complete, and current contact, billing, business, and project information. We may request additional details reasonably needed to complete an order.
We may decline, pause, or cancel an order if:
If we cancel an order before meaningful work begins, we will refund the amount paid for the canceled service. If only part of an order is canceled, we may issue a proportional refund for the undelivered portion.
Unless expressly stated otherwise, prices are listed and charged in United States dollars (USD). The total price, payment frequency, and any applicable taxes or additional charges will be disclosed before payment is submitted.
Payment must be successfully completed before work begins. Payments may be processed by independent payment service providers, including Stripe or another provider displayed at checkout. Your use of a payment method may also be subject to the payment provider’s terms and privacy practices.
You authorize us and our payment processor to charge the payment method selected at checkout for the amount and frequency clearly disclosed before purchase. You are responsible for any bank, currency conversion, insufficient funds, or payment-provider fees imposed by third parties.
A service described as “monthly” refers to the scope or duration of the content plan and is not automatically a recurring subscription unless the checkout page expressly identifies the purchase as recurring or automatically renewing.
When a service is sold as a subscription, the checkout page will disclose the recurring price and billing interval before purchase. By purchasing a subscription, you authorize recurring charges until cancellation.
You may cancel a subscription by emailing contact@rerbedigital.com. No telephone call is required. To avoid the next scheduled charge, submit the cancellation request before that charge occurs. Requests received less than 24 hours before a scheduled renewal may already be in payment processing, but we will honor any valid cancellation received before the renewal charge is completed.
Cancellation prevents future renewals and does not automatically refund a current billing period after work for that period has started. If a recurring charge is collected after a timely and valid cancellation, contact us and we will refund that charge.
Digital services are delivered electronically in accordance with our Shipping & Returns Policy. Estimated delivery begins after successful payment and receipt of all required customer information.
You are responsible for reviewing delivered materials promptly. Claims that a file is inaccessible, corrupted, materially incomplete, or missing a promised deliverable must be submitted within 7 calendar days after delivery.
We prepare the service based on the information and instructions provided when the order is placed. Material changes requested after work begins—such as a new niche, audience, brand identity, language, business model, campaign objective, or content direction—may require a new order or an additional fee.
Unless the product page states otherwise, each order includes one reasonable correction request limited to factual errors, formatting problems, inaccessible files, or missing items expressly included in the package. Correction requests must be submitted within 7 calendar days after delivery.
You may not use the Site or services to create, promote, or distribute content that:
We may refuse requests that violate these standards or create legal, payment, platform, or reputational risk.
You retain ownership of materials you provide, including logos, text, photographs, videos, trademarks, brand information, and profile links (“Customer Materials”). You grant Rerbe Digital a limited, non-exclusive license to access, use, reproduce, and adapt Customer Materials only as reasonably necessary to perform the purchased service.
You represent that you own or have permission to use all Customer Materials and that our use of them for your project will not violate law or third-party rights. You remain responsible for reviewing claims, statistics, regulated statements, testimonials, offers, and other factual content before publication.
The Site’s design, branding, layout, original text, graphics, software, and other materials are owned by or licensed to Rerbe Digital and are protected by applicable intellectual property laws. You may not copy, scrape, resell, publish, or exploit Site materials without written permission.
After full payment, you may use, edit, publish, and commercially use the final custom deliverables prepared specifically for your order. Rerbe Digital retains ownership of its pre-existing templates, processes, general know-how, reusable frameworks, tools, and materials not created exclusively for the customer.
Unless separately agreed in writing, we do not guarantee that general ideas, titles, hooks, common phrases, strategies, or content formats will be unique or unavailable to other customers.
We will use reasonable care to protect non-public business information provided for an order and will use it only to provide the service, operate our business, comply with law, prevent fraud, or enforce these Terms. Information that is public, independently developed, lawfully received from another source, or required to be disclosed by law is not treated as confidential.
Rerbe Digital is an independent service provider and is not affiliated with, endorsed by, or sponsored by Instagram, Facebook, Meta, TikTok, YouTube, Google, X, or their respective owners.
Third-party platforms control their own rules, algorithms, features, approvals, moderation, account restrictions, monetization, distribution, and availability. You are responsible for complying with each platform’s terms and policies.
Services are provided on an “as available” basis and are intended to support the customer’s own content planning and communication. To the maximum extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.
We do not guarantee followers, subscribers, likes, views, comments, watch time, reach, impressions, engagement, leads, customers, revenue, rankings, approvals, verification, monetization, or any other business or platform outcome.
Our services do not constitute legal, tax, accounting, investment, medical, or other regulated professional advice. You are responsible for reviewing and approving materials before publishing or using them.
To the maximum extent permitted by applicable law, Rerbe Digital will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, business opportunities, platform access, or anticipated results arising from the Site or services.
To the maximum extent permitted by applicable law, Rerbe Digital’s aggregate liability arising from a claim will not exceed the amount the customer actually paid for the specific service giving rise to that claim.
Nothing in these Terms excludes liability that cannot lawfully be excluded or limits mandatory consumer rights.
To the extent permitted by law, you agree to defend and indemnify Rerbe Digital against third-party claims, damages, and reasonable costs arising from your unlawful use of the services, your breach of these Terms, or Customer Materials that infringe another person’s rights. This obligation does not apply to the extent a claim results from Rerbe Digital’s own unlawful conduct.
We may suspend access, refuse service, or terminate an order when reasonably necessary to prevent fraud, abuse, legal violations, security incidents, nonpayment, or material breach of these Terms. Provisions concerning payment obligations, intellectual property, disclaimers, liability, indemnification, and governing law survive termination.
These Terms are governed by the laws of the State of New Mexico and applicable federal law, without regard to conflict-of-law principles. Subject to any mandatory consumer-protection rules, disputes arising from these Terms or the services will be brought in a state or federal court with jurisdiction in New Mexico.
Before filing a legal claim, both parties agree to make a good-faith effort to resolve the issue by written communication for at least 30 days. This informal-resolution requirement does not prevent either party from seeking urgent injunctive relief or exercising rights that cannot legally be waived.
If any provision is found unenforceable, the remaining provisions remain effective. Our failure to enforce a provision is not a waiver. You may not transfer an order or these Terms without our written consent. We may transfer our rights and obligations as part of a merger, acquisition, corporate reorganization, or sale of business assets.
These Terms, together with the product description, checkout disclosures, Privacy Policy, Refund Policy, and Shipping & Returns Policy, form the agreement between you and Rerbe Digital regarding the Site and purchased services.
We may update these Terms prospectively. The “Last updated” date will identify the current version. Material changes apply to future use and future purchases unless applicable law requires otherwise.